FAQ's

1. What does Zainu Baba sell?

We offer a range of lifestyle gadgets including smart watches, personal-care tools, and modern accessories designed to improve your daily routine.

2. Where do you deliver?

We deliver across the entire UAE, including all Emirates and major cities.

3. How long does delivery take?

Delivery typically takes 1–3 business days, depending on your location.

4. Do you offer cash on delivery (COD)?

Yes, COD is available across the UAE for most orders.

5. Are your products original and tested?

Yes. All our products are quality-checked, tested, and carefully curated before being listed on our store.

6. What payment methods do you accept?

We accept:

  • Cash on Delivery

  • Credit/Debit cards

  • Online payment gateways (depending on your platform)

7. What is your return policy?

We offer a 30-day return policy. Items must be unused, undamaged, and in their original packaging.

8. How do I request a return or refund?

Contact us with your order number and reason for return. Our support team will guide you step-by-step.

9. Who pays for return shipping?

  • For defective or incorrect items, we cover the return shipping.

  • For change-of-mind returns, the customer is responsible for shipping costs.

10. What if my item arrives damaged or defective?

Please contact us within 48 hours with photos or videos. We will arrange a replacement, exchange, or refund.

11. Are your smart watches compatible with iPhone and Android?

Yes, most of our smart watches support both iOS and Android. Compatibility details are listed on each product page.

12. How do I track my order?

Once your order is shipped, you will receive a tracking number via SMS or email.

13. Do your products come with a warranty?

Many products include a manufacturer or store warranty. Warranty details vary by item and are provided on the product page.

14. Can I exchange a product instead of returning it?

Yes, exchanges are available within 30 days, depending on stock availability.